Privacy Policy

Jackson Pearse recognises the importance of your privacy and the security of the personal information you provide to us. We comply with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth). The APPs detail how personal information may be collected, used, disclosed, stored and destroyed, and how an individual may gain access to or make complaints about the personal information held about them.
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What personal information we collect and hold
When you contact us (by email, telephone or via the ‘contact us’ form on our website), we may collect and hold from you: your name, email address, address, and phone numbers.

Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.

By using this website, you consent to the processing of data about you by Google in the manner described in Google’s Privacy Policy- external site and for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google- external site.
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Why we collect, hold, use and disclose personal information
We collect, hold, use and disclose personal information from you as necessary to provide our services to you and to carry out our business functions and activities.

If we do not collect, hold, use or disclose your personal information, or if you do not consent, we may not be able to provide our services to you.

We also collect, hold, use and disclose your personal information for related purposes that you would reasonably expect, such as our administrative and accounting functions, providing you with information about other services offered by us, marketing and promotions, newsletter communications, statistical collation and website traffic analysis.

Where we wish to use or disclose your personal information for other purposes, we will obtain your consent.

Where we use your personal information for marketing and promotional communications, you can opt out at any time by notifying us. Opt out procedures are also included in our marketing communications.

We may also disclose your personal information to third parties (including government departments and enforcement bodies) where required or permitted by law.
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How we hold and store personal information
Your personal information is held and stored on paper, by electronic means or both. We have electronic and procedural safeguards in place for personal information and take reasonable steps to ensure that your personal information is protected from misuse, interference, loss and unauthorized access, modification and disclosure:
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Requests for access and correction
We have procedures in place for dealing with and responding to requests for access to, and correction of, the personal information held about you.

To assist us to keep our records up-to-date, please notify us of any changes to your personal information.
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Complaints and concerns
We will respond to any complaints or concerns in accordance with the relevant provisions of the APPs.
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Contact
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sarah@jacksonpearse.com.au
edwina@jacksonpearse.com.au